BISSELL is recalling about 1.7 million Steam Shot OmniReach and Steam Shot Omni handheld steam cleaners after 206 reports of hot water or steam escaping unexpectedly from attachments. The U.S. Consumer Product Safety Commission says 161 burn injuries were reported, including one second-degree burn.
The problem is in the attachments, not a vague “steam risk”
CPSC says attachments can unexpectedly detach during use and expel hot water or steam onto the user. Affected model numbers are 4155, 4155L, 4155W, 4155G, 4155D, 4155J, 4155Y, 4155P, 4171, 4171L, 4171W and 4171F. The model number is on the rating label on the bottom of the unit.
The products were sold in green, gray, white, blue and dark blue, with accessory combinations that can include brushes, nozzles, scrapers, hoses, fabric-steaming pieces and squeegees.
Owners should stop using the recalled attachments
BISSELL is offering free replacement attachments. Consumers are instructed to stop using the recalled attachments immediately and register for the recall. The process includes submitting a photo showing the original accessories have been discarded.
The steam cleaners were sold from October 2024 through March 2026 at Target, Walmart, other department and home-goods stores, BISSELL.com, Amazon, HSN and other websites for roughly $9 to $55.
A low-cost appliance can still create a large service event
The scale is notable. At 1.7 million U.S. units, even a remedy that consists of replacement accessories can create a substantial customer-service and logistics burden. Retailers need to recognize the affected model family, while consumers need to understand that “small appliance” does not mean “small consequence” when pressurized hot water or steam is involved.
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Because the remedy targets accessories, owners should follow BISSELL’s instructions rather than improvising with third-party attachments or continuing to use a recalled piece that appears secure.
Model numbers and remedy instructions are listed in the official CPSC recall notice.
